TERMS AND CONDITIONS
By
Using Our Site, You Accept These Terms and Conditions
Please read these Terms and Conditions carefully and ensure that you understand them before using Our Site. These Terms and Conditions, together with any other documents referred to herein, set out the terms of use governing your use of this website, www.riversidetrustees.sg (“Our Site”). It is recommended that you print a copy of these Terms and Conditions for your future reference.
These Terms and Conditions were last updated on 1 December 2021.
The following documents also apply to your use of Our Site:
· Our Data Protection and Privacy Policy, available at
www.riversidetrustees.sg/policies. This is also referred to below in Part 15.
· Our Cookie Policy, available at www.riversidetrustees.sg/cookies. This is also referred to below in Part 15.
1. Definitions and Interpretation
1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
|
“Content” |
means any and all text, images, audio, video, scripts, code, software, databases, and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; and |
|
“We/Us/Our” |
means Riverside Trustees Limited. |
2. Information About Us
2.1 Our Site is operated by Riverside Trustees Limited. We are a Licensed Trust Company registered in Singapore with UEN 202036491E. Our registered address is One North Bridge Road, 06-16 High Street Centre, Singapore, 179094.
2.2 We are regulated by the Monetary Authority of Singapore (“MAS”).
2.3 We are a member of the Singapore Trustee Association.
3. How to Contact Us
To contact Us, please email Us at [email protected] or telephone Us on +65 6256 8146.
4. Access to Our Site
4.1 Access to Our Site is free of charge.
4.2 It is your responsibility to make the arrangements necessary in order to access Our Site.
4.3 Access to Our Site is provided on an “as is” and on an “as available” basis. We may suspend or discontinue Our Site (or any part of it) at any time. We do not guarantee that Our Site will always be available or that access to it will be uninterrupted. If We suspend or discontinue Our Site (or any part of it), We will try to give you reasonable notice of the suspension or discontinuation.
5. Changes to Our Site
We may alter and update Our Site (or any part of it) at any time for the purposes of keeping up to date with our products and services and the law generally or otherwise to introduce some aspect to enable us to better serve the public and our customers. If We make any significant alterations to Our Site (or any part of it), We will try to give you reasonable notice of the alterations.
6. Changes to these Terms and Conditions
6.1 We may alter these Terms and Conditions at any time. If We do so, details of the changes will be highlighted at the top of this page. As explained above, your use of Our Site constitutes your acceptance of these Terms and Conditions. Consequently, any changes made to these Terms and Conditions will apply to your use of Our Site the first time you use it after the changes have been implemented. You are therefore advised to check this page every time you use Our Site.
6.2 If any part of the current version of these Terms and Conditions conflicts with any previous version(s), the current version shall prevail unless We explicitly state otherwise.
7. International Users
Our Site is intended as a way of advertising our products and services to the international community however Our Site is managed and controlled from and aimed predominantly at users in Singapore.
8. How You May Use Our Site and Content (Intellectual Property Rights)
8.1 All Content included on Our Site and the copyright and other intellectual property rights in that Content belongs to or has been licensed by Us, unless specifically labelled otherwise. All Content is protected by applicable Singapore and international intellectual property laws and treaties.
8.2 You may access, view, and use Our Site in a web browser (including any web browsing capability built into other types of software or app) and you may download Our Site (or any part of it) for caching (this usually occurs automatically).
8.3 You may print one copy and download extracts of any page(s) from Our Site for personal use only.
8.4 You may not modify the printed copies or downloaded extracts in any way. Images, video, audio, or any other Content downloaded from Our Site must not be used separately from accompanying text.
8.5 Our status as the owner and author of the Content on Our Site (or that of identified licensors, as applicable) must always be acknowledged.
8.6 You may not use any Content saved or downloaded from Our Site for commercial purposes without first obtaining a licence from Us (or our licensors, as applicable). This does not prevent the normal access, viewing, and use of Our Site for general information purposes by business users or consumers.
9. Links to Our Site
9.1 You may only link to the homepage of Our Site, www.riversidetrustees.sg. Linking to other pages on Our Site requires our express written permission.
9.2 Links to Our Site must be fair and lawful. You must not take unfair advantage of Our reputation or attempt to damage Our reputation.
9.3 You must not link to Our Site in a manner that suggests any association with Us (where there is none) or any endorsement or approval from Us (where there is none).
9.4 Your link should not use any logos or trademarks displayed on Our Site without Our express written permission.
9.5 You must not frame or embed Our Site on another website without Our express written permission.
9.6 You may not link to Our Site from another website the main content of which is unlawful; obscene; offensive; inappropriate; dishonest; defamatory; threatening; racist, sexist, or otherwise discriminatory; that promotes violence, racial hatred, or terrorism; that infringes intellectual property rights; or that We deem to be otherwise objectionable.
10. Links to Other Sites
10.1 Links to other websites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We accept no responsibility or liability for the content of third-party websites.
10.2 The inclusion of a link to another website on Our Site is for information purposes only and does not imply any endorsement of that website or of its owners, operators, or any other parties involved with it.
11. Disclaimers
11.1 Nothing on Our Site constitutes professional advice on which you should rely. It is provided for general information purposes only. Professional or specialist advice should always be obtained before taking any action relating to the provision of trustee services or any associated services or products described on Our Site.
11.2 We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up to date, but We make no warranties, representations, or guarantees (express or implied) that this will always be the case.
11.3 If you are a business user, We exclude all implied representations, warranties, conditions, and other terms that may apply to Our Site and Content.
12. Our Liability
12.1 Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be lawfully excluded or restricted.
12.2 If you are a business user (i.e. you are using Our Site in the course of business or for commercial purposes), to the fullest extent permissible by law, We accept no liability for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content included on Our Site.
12.3 If you are a business user, We accept no liability for loss of profit, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
12.4 Subject to Part 12.5, if you are a consumer and digital content from Our Site damages other digital content or a device belonging to you, where that damage is caused by Our failure to use reasonable skill and care, We will either compensate you or repair the damage.
12.5 Note that the right to compensation or repair in Part 12.4 will be lost if the damage in question could have been avoided by following advice or instructions from Us to install a free patch or update; if the damage resulted from your failure to follow instructions; or if the minimum system requirements provided by Us for the digital content in question were not met.
13. Viruses, Malware, and Security
13.1 We exercise reasonable skill and care to ensure that Our Site is secure and free from viruses and malware; however, We do not guarantee that this is the case.
13.2 You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.
13.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.
13.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.
13.5 You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.
13.6 By breaching the provisions of Parts 13.3 to 13.5, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.
14. Acceptable Usage of Our Site
14.1 You may only use Our Site in a lawful manner:
a) You must ensure that you comply fully with any and all local, national, or international laws and regulations that apply;
b) You must not use Our site in any way, or for any purpose, that is unlawful or fraudulent; and
c) You must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware or any other code designed to adversely affect computer hardware, software, or data of any kind.
14.2 If you fail to comply with the provisions of this Part 14, you will be in breach of these Terms and Conditions. We may take one or more of the following actions in response:
a) Suspend or terminate your right to use Our Site;
b) Issue you with a written warning;
c) Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
d) Take further legal action against you, as appropriate;
e) Disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
f) Any other actions which We deem reasonably appropriate (and lawful).
14.3 We hereby exclude any and all liability arising out of any actions that We may take (including, but not limited to those set out above in Part 14.2) in response to your breach.
15. How We Use Your Personal Information
We will only use your personal information as set out in Our Personal Data and Privacy Policy, available from www.riversidetrustees.sg/policies and Our Cookie Policy, available from www.riversidetrustees.sg/cookies.
16. Communications from Us
16.1 If We have your contact details, We may send you important notices by email from time to time. Such notices may relate to matters including, but not limited to, changes to Our Site or to these Terms and Conditions.
16.2 We will not send you marketing emails without your express consent. If you do consent to marketing, you may opt out at any time. All marketing emails from Us include an unsubscribe link. If you opt out of emails from Us, it may take up to one week for your request to take effect and you may continue to receive emails during that time.
16.3 For questions or complaints about communications from Us, please contact Us using the details above in Part 3.
17. Law and Jurisdiction
17.1 These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, the laws of Singapore.
17.2 If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Part 17.1 takes away from or reduces your legal rights as a consumer.
17.3 If you are a consumer, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of Singapore, and, as determined by your residency.
17.4 If you are a business user, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of Singapore.
PRIVACY AND DATA PROTECTION POLICY
PRIVACY AND DATA
PROTECTION POLICY
BACKGROUND:
Riverside Trustees Limited
understands that your privacy is important to you and that you care about how
your personal data is used. We respect and value the privacy of everyone
who visits this website, www.riversidetrustees.sg (“Our
Site”) and will only collect and use personal data in ways that are
described here, and in a way that is consistent with our obligations and your
rights under the law.
Please read this Privacy and
Data Protection Policy (“the Policy”) carefully and ensure that you understand
it.
1. Definitions and Interpretation
In this Policy the following terms shall have the
following meanings:
|
“Account” |
means an account required to access
and/or use certain areas and features of Our Site; |
|
“Cookie” |
means a small text file placed on
your computer or device by Our Site when you visit certain parts of Our Site
and/or when you use certain features of Our Site. Details of the
Cookies used by Our Site are set out in Part 14, below; |
|
“PDPA” |
means the Singapore Personal Data
Protection Act (No. 26 of 2012) and any and all subsequent amendments or
regulations enacted thereto; |
2. Information About Us
Our Site is owned and operated by Riverside Trustees
Limited, a Licensed Trust Company registered in Singapore with UEN
202036491E.
Registered address: One North Bridge Road, 06-16 High
Street Centre, Singapore, 179094.
Data Protection Officer: Wong Siew Ling.
Email address: [email protected].
Telephone number: +65 6256 8148.
We are regulated by the Monetary Authority of Singapore
(“MAS”).
We are a member of the Singapore Trustee Association.
3. What Does This Policy Cover?
This Policy applies only to your use of Our Site. Our
Site may contain links to other websites. Please note that we have no control
over how your data is collected, stored, or used by other websites and we
advise you to check the privacy policies of any such websites before providing
any data to them.
By interacting with us, submitting information to us,
or signing up for any products or services offered by us, you agree and consent
to us collecting and using your Personal Data in the manner set forth in this
Policy.
This Policy supplements but does not supersede nor
replace any other consents you may have previously provided to us in respect of
your Personal Data, and your consents herein are additional to any rights which
we may have at law to collect, use or disclose your Personal Data.
We may from time to time update this Policy to ensure
that this Policy is consistent with our future developments, industry trends
and/or any changes in legal or regulatory requirements. Subject to your rights
at law, you agree to be bound by the prevailing terms of this Policy as updated
from time to time on our website www.riversidetrustees.sg/policies.
Please check back regularly for updated information on the handling of your
Personal Data.
4. What Is Personal Data?
Personal data is defined by the PDPA as “data, whether true or not, about an individual who can be identified (a)
from that data; or (b) from that data and other information to which the
organisation has or is likely to have access”, and in this Policy includes data in our records as may be updated from
time to time.
Personal data is, in simpler terms, any information
about you that enables you to be identified. Personal data covers obvious
information such as your name and contact details, but it also covers less
obvious information such as identification numbers, electronic location data,
and other online identifiers.
Examples of such Personal Data you may provide to us
include (depending on the nature of your interaction with us) your name, NRIC,
passport or other identification number, telephone number(s), mailing address,
email address, transactional data and any other information relating to any
individuals which you have provided us in any forms you may have submitted to
us (including in the form of biometric data), or via other forms of interaction
with you.
Section 24 of the PDPA requires an organisation to
make “reasonable security arrangements to protect personal data in its
possession or under its control to prevent unauthorised access, collection,
use, disclosure, copying, modification, disposal or similar risks.”
5. What Are My Rights?
Under the PDPA, you have the following rights, which
we will always work to uphold:
a) The right to be informed about our collection and use
of your personal data. This Policy should tell you everything you need to know,
but you can always contact us to find out more or to ask any questions using
the details in Part 15.
b) The right to access the personal data we hold about
you. Part 13 will tell you how to do this.
c) The right to have your personal data rectified if any
of your personal data held by us is inaccurate or incomplete. Please contact us
using the details in Part 15 to find out more.
d) The right to be forgotten, i.e.
the right to ask us to delete or otherwise dispose of any of your personal data
that we hold. Please contact us using the details in Part 15 to find out more.
e) The right to restrict (i.e.
prevent) the processing of your personal data.
f) The right to object to us using your personal data for
a particular purpose or purposes.
g) The right to withdraw consent. This means that, if we
are relying on your consent as the legal basis for using your personal data,
you are free to withdraw that consent at any time.
h) The right to data portability. This means that, if you
have provided personal data to us directly, we are using it with your consent
or for the performance of a contract, and that data is processed using
automated means, you can ask us for a copy of that personal data to re-use with
another service or business in many cases.
i) Rights relating to automated decision-making and
profiling. We do not use your personal data in this way.
For more information about our use of your personal
data or exercising your rights as outlined above, please contact us using the
details provided in Part 15.
It is important that your personal data is kept
accurate and up-to-date. If any of the personal data we hold about you changes,
please keep us informed as long as we have that data.
Further information about your rights can also be
obtained from the Personal Data Protection Commission of Singapore (“PDPC”).
If you have any cause for complaint about our use of
your personal data, you have the right to lodge a complaint with the PDPC. We
would welcome the opportunity to resolve your concerns ourselves, however, so
please contact us first, using the details in Part 15.
6. What Data Do You Collect and How?
Depending upon your use of Our Site, we may
collect and hold some or all of the personal and non-personal data set out in
the table below, using the methods also set out in the table. Please also see
Part 14 for more information about our use of Cookies and similar technologies
and our Cookie Policy www.riversidetrustees.sg/cookies.
We do not collect any ‘special category’ or ‘sensitive’ personal data or personal
data relating to children or data relating to criminal convictions and/or
offences.
7. How Do You Use My Personal Data?
Under the terms of the PDPA, we must always have a
lawful basis for using personal data.
With your permission and/or where
permitted by law, we may also use your personal data for marketing purposes,
which may include contacting you by email or telephone or text message or post
with information, news, and offers on our products and services.
You will not be sent any unlawful marketing or spam. We will always work to
fully protect your rights and comply with our obligations under the PDPA, and
you will always have the opportunity to opt-out. We will always
obtain your express opt-in consent before sharing your personal data with third
parties for marketing purposes and you will be able to opt-out at any time.
Third Parties whose content may appear on Our Site may
use third-party Cookies, as detailed below in Part 14. Please refer to Part 14
for more information on controlling cookies. Please note that we do not control
the activities of such third parties, nor the data that they collect and use
themselves, and we advise you to check the privacy policies of any such third
parties.
We will only use your personal data for the purpose(s)
for which it was originally collected unless we reasonably believe that another
purpose is compatible with that or those original purpose(s) and need to use
your personal data for that purpose. If we do use your personal data in this
way and you wish us to explain how the new purpose is compatible with the
original, please contact us using the details in Part 15.
If we need to use your personal data for a purpose
that is unrelated to, or incompatible with, the purpose(s) for which it was
originally collected, we will inform you and explain the legal basis which
allows us to do so.
In some circumstances, where permitted or required by
law, we may process your personal data without your knowledge or consent. This
will only be done within the bounds of the Data Protection Legislation and your
legal rights.
8. How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary
in light of the reason(s) for which it was first collected.
9. How and Where Do You Store or Transfer My Personal
Data?
We will only store your personal data in Singapore.
This means that it will be fully protected under the PDPA.
The security of your personal data is essential to us,
and to protect your data, we take a number of important measures, including the
following:
· limiting access to your personal data to those
employees, agents, contractors, and other third parties with a legitimate need
to know and ensuring that they are subject to duties of confidentiality;
· procedures for dealing with data breaches (the
accidental or unlawful destruction, loss, alteration, unauthorised disclosure
of, or access to, your personal data) including notifying you and/or the
Information Commissioner’s Office where we are legally required to do so;
10. Do You Share My Personal Data?
If we sell, transfer, or merge parts of our business
or assets, your personal data may be transferred to a third party. Any new
owner of our business may continue to use your personal data in the same way(s)
that we have used it, as specified in this Policy.
In some limited circumstances, we may be legally
required to share certain personal data, which might include yours, if we are
involved in legal proceedings or complying with legal obligations, a court
order, or the instructions of a government authority.
We may share your personal data with other companies
in our group in order to enable us to better serve you as a customer.
This includes but is not limited to Riverside Advisory Services Pte. Ltd,
Riverside Corporate Services Pte. Ltd and Riverside
Estate Planning Pte. Ltd.
If any of your personal data is shared with a group
company or third party, as described above, we will take steps to ensure that
your personal data is handled safely, securely, and in accordance with your
rights, our obligations, and the third party’s obligations under the law, as
described above in Part 9.
If any personal data is transferred outside of
Singapore, we will take suitable steps in order to ensure that your personal
data is treated just as safely and securely as it would be within Singapore
under the PDPA, as explained above in Part 9.
11. How Can I Control My Personal Data?
In addition to your rights under the PDPA, set out in
Part 5, when you submit personal data via Our Site, you may be
given options to restrict our use of your personal data. In particular, we aim
to give you strong controls on our use of your data for direct marketing
purposes (including the ability to opt-out of receiving emails from us which
you may do by unsubscribing using the links provided in our emails and at
the point of providing your details.
12. Can I Withhold Information?
You may access certain areas of Our Site without
providing any personal data at all. However, to use all features and functions
available on Our Site you may be required to submit or allow for the collection
of certain data.
You may restrict our use of Cookies. For more
information, see Part 14 and our Cookie Policy www.riversidetrustees.sg/cookies.
13. How Can I Access My Personal Data?
If you want to know what personal data we have about
you, you can ask us for details of that personal data and for a copy of it
(where any such personal data is held). This is known as a “subject access
request”.
All subject access requests should be made in writing
and sent to the email or postal addresses shown in Part 15. To make this as
easy as possible for you, a Subject Access Request Form is available for you to
use. You do not have to use this form, but it is the easiest way to tell us
everything we need to know to respond to your request as quickly as possible.
There is not normally any charge for a subject access
request. If your request is ‘manifestly unfounded or excessive’ (for example,
if you make repetitive requests) a fee may be charged to cover our
administrative costs in responding.
We will respond to your subject access request within
one week and, in any case, not more than one month of receiving it.
Normally, we aim to provide a complete response, including a copy of your
personal data within that time. In some cases, however, particularly if your
request is more complex, more time may be required up to a maximum of three
months from the date we receive your request. You will be kept fully informed
of our progress.
14. How Do You Use Cookies?
Our Site may place and access certain first-party
Cookies on your computer or device. First-party Cookies are those placed
directly by us and are used only by us. We use Cookies to facilitate and
improve your experience of Our Site and to provide and improve our products and
services. We have carefully chosen these Cookies and have taken steps to ensure
that your privacy and personal data is protected and respected at all times.
By using Our Site, you may also receive certain
third-party Cookies on your computer or device. Third-party Cookies are those
placed by websites, services, and/or parties other than us. Third-party Cookies
are used on Our Site for market research purposes in order to help us to better
understand the users of Our Site. For more details, please refer to the table
below. These Cookies are not integral to the functioning of Our Site and your
use and experience of Our Site will not be impaired by refusing consent to them.
All Cookies used by and on Our Site are used in
accordance with current Cookie Law.
Before Cookies are placed on your computer or device,
you will be shown a pop-up message requesting your consent to set those
Cookies. By giving your consent to the placing of Cookies you are enabling us
to provide the best possible experience and service to you. You may, if you
wish, deny consent to the placing of Cookies; however certain features of Our
Site may not function fully or as intended. You will be given the opportunity
to allow only first-party Cookies and block third-party Cookies.
Certain features of Our Site depend on Cookies to
function. Cookie Law deems these Cookies to be “strictly necessary”. These
Cookies are shown in the table below. Your consent will not be sought to place
these Cookies, but it is still important that you are aware of them. You may
still block these Cookies by changing your internet browser’s settings as
detailed below, but please be aware that Our Site may not work properly if you
do so. We have taken great care to ensure that your privacy is not at risk by
allowing them.
Our Site uses analytics services provided by Google.
Website analytics refers to a set of tools used to collect and analyse
anonymous usage information, enabling us to better understand how Our Site is
used. This, in turn, enables us to improve Our Site and the products and
services offered through it.
The analytics service(s) used by Our Site use(s)
Cookies to gather the required information. You do not have to allow us to use
these Cookies, however whilst our use of them does not pose any risk to your
privacy or your safe use of Our Site, it does enable us to continually improve
Our Site, making it a better and more useful experience for you.
In addition to the controls that we provide, you can
choose to enable or disable Cookies in your internet browser. Most internet
browsers also enable you to choose whether you wish to disable all Cookies or
only third-party Cookies. By default, most internet browsers accept Cookies,
but this can be changed. For further details, please consult the help menu in
your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or
device at any time, however you may lose any information that enables you to
access Our Site more quickly and efficiently including, but not limited to,
login and personalisation settings.
It is recommended that you keep your internet browser
and operating system up-to-date and that you consult the help and guidance
provided by the developer of your internet browser and manufacturer of your
computer or device if you are unsure about adjusting your privacy settings.
15. How Do I Contact You?
To contact us about anything to do with your personal
data and data protection, including to make a subject access request, please
use the following details (for the attention of Wong Siew
Ling:
Email address: [email protected].
Telephone number: +65 6256 8148.
Postal Address: One North Bridge Road, 06-16 High
Street Centre, Singapore, 179094.
16. Changes to this Privacy Policy
We may change this Privacy Notice from time to time.
This may be necessary, for example, if the law changes, or if we change our
business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and
you will be deemed to have accepted the terms of the Privacy Policy on your
first use of Our Site following the alterations. We recommend that
you check this page regularly to keep up-to-date. This Policy was last updated
on 1 December 2021.
ACCEPTABLE USAGE POLICY
Acceptable Usage Policy
By Using Our Site You Accept The Terms of this Policy
Please read this Acceptable Usage Policy carefully and ensure that you understand it before using Our Site. Our Acceptable Usage Policy sets out standards which apply to your use of this website, www.riversidetrustees.sg (“Our Site”) when communicating via Our Site, uploading User Content, or otherwise interacting with it. It is recommended that you print a copy of this Policy for your future reference.
This Policy was last updated on 1 December 2021.
Your agreement to comply with this Policy is indicated by your use of Our Site. If you do not agree to this Policy, you must stop using Our Site immediately.
The following documents also apply to your use of Our Site:
· Our Terms and Conditions Policy available at
www.riversidetrustees.sg/policies.
· Our Privacy and Data Protection Policy, available at
www.riversidetrustees.sg/policies.
· Our Cookies Policy, available at
www.riversidetrustees.sg/cookies
1. Definitions and Interpretation
1.1 In this Policy, unless the context otherwise requires, the following expressions have the following meanings:
|
“content” or “Content” |
means any and all text, images, audio, video, scripts, code, software, databases, and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; |
|
“User” |
means a user of Our Site; and |
|
[“User Content” |
means personal information submitted by Users to Our Site; and |
|
“We/Us/Our” |
means Riverside Trustees Limited. |
2. Information About Us
2.1 Our Site is operated by Riverside Trustees Limited. We are a Licensed Trust Company registered in Singapore with UEN 202036491E. Our registered address is One North Bridge Road, 06-16 High Street Centre, Singapore, 179094.
2.2 We are regulated by the Monetary Authority of Singapore (“MAS”).
2.3 We are a member of the Singapore Trustee Association.
3. How to Contact Us
To contact Us, please email Us at [email protected] or telephone Us on +65 6256 8156.
4. Changes to this Policy
4.1 We may alter the terms of this Policy at any time. If We do so, details of the changes will be highlighted at the top of this page. As explained above, your use of Our Site constitutes your acceptance of this Policy. Consequently, any changes made to this Policy will apply to your use of Our Site the first time you use it after the changes have been implemented. You are therefore advised to check this page every time you use Our Site.
4.2 If any part of the current version of this Policy conflicts with any previous version(s), the current version shall prevail unless We explicitly state otherwise.
5. Acceptable Usage of Our Site
5.1 You may only use Our Site in a lawful manner:
a) You must ensure that you comply fully with any and all local, national, or international laws and regulations that apply;
b) You must not use Our site in any way, or for any purpose, that is unlawful or fraudulent;
c) You must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware or any other code designed to adversely affect computer hardware, software, or data of any kind;
d) You must not use Our Site to knowingly send, upload, or in any other way transmit unauthorised or unsolicited marketing or similar material (commonly referred to as “spam”);
e) You must not use Our Site to bully, threaten, harass, intimidate, insult, annoy, alarm, inconvenience, upset, or embarrass another person;
f) You must not use Our Site to harm or attempt to harm minors in any manner; and
g) You must not use Our Site, submit User Content, or communicate in any way using Our Site that does not comply with the content standards set out below in Part 7.
6. Interactive Services
6.1 If We provide any kind of interactive service, clear information will be provided about that service. In particular, We will inform you of any moderation and whether that moderation is automated or carried out by people.
6.2 We use reasonable efforts to carry out risk assessments for any interactive services that We may offer in order to determine the risks posed to Users from third parties and, on the basis of those risk assessments, decide whether to implement moderation and, if so, what kind.
6.3 Notwithstanding Part 6.2, We are under no obligation to monitor, moderate, or in any other manner oversee any interactive services provided on Our Site. We hereby exclude any and all liability for any loss or damage arising out of the use of such interactive services by a User who breaches the content standards set out below in Part 7, whether We monitor the interactive service or not.
6.4 Minors may only use the interactive service(s) provided on Our Site with the consent and supervision of their parent or guardian.
7. Content Standards
7.1 When communicating via Our Site, uploading User Content, or otherwise interacting with Our Site, you must not submit, communicate, or otherwise do anything that:
a) is sexually explicit;
b) in any way sexualises minors (including, but not limited to, child sexual abuse material);
c) is obscene, deliberately offensive, hateful, or otherwise inflammatory;
d) promotes violence;
e) promotes, encourages, incites, or supports acts of terrorism;
f) promotes or assists in any form of unlawful activity;
g) is defamatory of another person;
h) bullies, insults, intimidates, or humiliates another person;
i) discriminates against, or is in any way defamatory of, any person, group, or class of persons; race; nationality; gender; gender identity; sexual orientation; religious or philosophical beliefs; disability; or age;
j) is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
k) is calculated or otherwise likely to deceive;
l) is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy or otherwise uses their personal information in a way that you do not have a right to;
m) misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not breach any of the other content standards in this Part 7);
n) implies any form of affiliation with Us or any other party where there is none;
o) infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, designs, patents, trade marks, and database rights) belonging to Us or any other party;
p) is in breach of any legal duty owed to another party including, but not limited to, contractual duties and duties of confidence.
7.2 When communicating via Our Site, uploading User Content, or otherwise interacting with Our Site, you must ensure that your communication or submission:
a) is truthful and accurate (where you are stating facts);
b) states only genuinely held opinions; and
c) complies fully with any and all local, national, or international laws and regulations that apply.
8. Breaches of this Policy
8.1 If you fail to comply with the provisions of this Policy, We may take action as set out in this Part 8. A breach of this Policy also constitutes a material breach of the Terms and Conditions of Our Site. We may take one or more of the following actions in response to your breach:
a) Suspend or terminate your right to use Our Site;
b) Remove, either temporarily or permanently, your communication, User Content, or other submission from Our Site;
c) Issue you with a written warning;
d) Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
e) Take further legal action against you, as appropriate;
f) Disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
g) Any other actions which We deem reasonably appropriate (and lawful).
8.2 We hereby exclude any and all liability arising out of any actions that We may take (including, but not limited to those set out above in Part 8.1) in response to your breach.
9. Law and Jurisdiction
9.1 This Policy, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, the laws of Singapore.
9.2 If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Part 9.1 takes away from or reduces your legal rights as a consumer.
9.3 If you are a consumer, any dispute, controversy, proceedings, or claim between you and Us relating to this Policy or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of Singapore, or, as determined by your residency.
9.4 If you are a business user, any dispute, controversy, proceedings, or claim between you and Us relating to this Policy or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of Singapore.
By
Using Our Site You Accept The Terms of this Policy
Please read this Acceptable Usage Policy carefully and ensure that you understand it before using Our Site. Our Acceptable Usage Policy sets out standards which apply to your use of this website, www.riversidetrustees.sg (“Our Site”) when communicating via Our Site, uploading User Content, or otherwise interacting with it. It is recommended that you print a copy of this Policy for your future reference.
This Policy was
last updated on 1 December 2021.
Your agreement to comply with this Policy is indicated by your use of Our Site. If you do not agree to this Policy, you must stop using Our Site immediately.
The following documents also apply to your use of Our Site:
· Our Terms and Conditions Policy available at
www.riversidetrustees.sg/policies.
· Our Privacy and Data Protection Policy, available at
www.riversidetrustees.sg/policies.
· Our Cookies Policy, available at
www.riversidetrustees.sg/cookies
1. Definitions and Interpretation
1.1 In this Policy, unless the context otherwise requires, the following expressions have the following meanings:
|
“content” or “Content” |
means any and all text, images, audio, video, scripts, code, software, databases, and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; |
|
“User” |
means a user of Our Site; and |
|
[“User Content” |
means personal information submitted by Users to Our Site;
and |
|
“We/Us/Our” |
means Riverside Trustees Limited. |
2. Information About Us
2.1 Our Site is operated by Riverside Trustees Limited. We are a Licensed Trust Company registered in Singapore with UEN 202036491E. Our registered address is One North Bridge Road, 06-16 High Street Centre, Singapore, 179094.
2.2 We are regulated by the Monetary Authority of Singapore (“MAS”).
2.3 We are a member of the Singapore Trustee Association.
3. How to Contact Us
To contact Us, please email Us at [email protected] or telephone Us on +65 6256 8156.
4. Changes to this Policy
4.1 We may alter the terms of this Policy at any time. If We do so, details of the changes will be highlighted at the top of this page. As explained above, your use of Our Site constitutes your acceptance of this Policy. Consequently, any changes made to this Policy will apply to your use of Our Site the first time you use it after the changes have been implemented. You are therefore advised to check this page every time you use Our Site.
4.2 If any part of the current version of this Policy conflicts with any previous version(s), the current version shall prevail unless We explicitly state otherwise.
5. Acceptable Usage of Our Site
5.1 You may only use Our Site in a lawful manner:
a) You must ensure that you comply fully with any and all local, national, or international laws and regulations that apply;
b) You must not use Our site in any way, or for any purpose, that is unlawful or fraudulent;
c) You must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware or any other code designed to adversely affect computer hardware, software, or data of any kind;
d) You must not use Our Site to knowingly send, upload, or in any other way transmit unauthorised or unsolicited marketing or similar material (commonly referred to as “spam”);
e) You must not use Our Site to bully, threaten, harass, intimidate, insult, annoy, alarm, inconvenience, upset, or embarrass another person;
f) You must not use Our Site to harm or attempt to harm minors in any manner; and
g) You must not use Our Site, submit User Content, or communicate in any way using Our Site that does not comply with the content standards set out below in Part 7.
6. Interactive Services
6.1 If We provide any kind of interactive service, clear information will be provided about that service. In particular, We will inform you of any moderation and whether that moderation is automated or carried out by people.
6.2 We use reasonable efforts to carry out risk assessments for any interactive services that We may offer in order to determine the risks posed to Users from third parties and, on the basis of those risk assessments, decide whether to implement moderation and, if so, what kind.
6.3 Notwithstanding Part 6.2, We are under no obligation to monitor, moderate, or in any other manner oversee any interactive services provided on Our Site. We hereby exclude any and all liability for any loss or damage arising out of the use of such interactive services by a User who breaches the content standards set out below in Part 7, whether We monitor the interactive service or not.
6.4 Minors may only use the interactive service(s) provided on Our Site with the consent and supervision of their parent or guardian.
7. Content Standards
7.1 When communicating via Our Site, uploading User Content, or otherwise interacting with Our Site, you must not submit, communicate, or otherwise do anything that:
a) is sexually explicit;
b) in any way sexualises minors (including, but not limited to, child sexual abuse material);
c) is obscene, deliberately offensive, hateful, or otherwise inflammatory;
d) promotes violence;
e) promotes, encourages, incites, or supports acts of terrorism;
f) promotes or assists in any form of unlawful activity;
g) is defamatory of another person;
h) bullies, insults, intimidates, or humiliates another person;
i) discriminates against, or is in any way defamatory of, any person, group, or class of persons; race; nationality; gender; gender identity; sexual orientation; religious or philosophical beliefs; disability; or age;
j) is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
k) is calculated or otherwise likely to deceive;
l) is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy or otherwise uses their personal information in a way that you do not have a right to;
m) misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not breach any of the other content standards in this Part 7);
n) implies any form of affiliation with Us or any other party where there is none;
o) infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, designs, patents, trade marks, and database rights) belonging to Us or any other party;
p) is in breach of any legal duty owed to another party including, but not limited to, contractual duties and duties of confidence.
7.2 When communicating via Our Site, uploading User Content, or otherwise interacting with Our Site, you must ensure that your communication or submission:
a) is truthful and accurate (where you are stating facts);
b) states only genuinely held opinions; and
c) complies fully with any and all local, national, or international laws and regulations that apply.
8. Breaches of this Policy
8.1 If you fail to comply with the provisions of this Policy, We may take action as set out in this Part 8. A breach of this Policy also constitutes a material breach of the Terms and Conditions of Our Site. We may take one or more of the following actions in response to your breach:
a) Suspend or terminate your right to use Our Site;
b) Remove, either temporarily or permanently, your communication, User Content, or other submission from Our Site;
c) Issue you with a written warning;
d) Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
e) Take further legal action against you, as appropriate;
f) Disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
g) Any other actions which We deem reasonably appropriate (and lawful).
8.2 We hereby exclude any and all liability arising out of any actions that We may take (including, but not limited to those set out above in Part 8.1) in response to your breach.
9. Law and Jurisdiction
9.1 This Policy, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, the laws of Singapore.
9.2 If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Part 9.1 takes away from or reduces your legal rights as a consumer.
9.3 If you are a consumer, any dispute, controversy, proceedings, or claim between you and Us relating to this Policy or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of Singapore, or, as determined by your residency.
9.4 If you are a business user, any dispute, controversy, proceedings, or claim between you and Us relating to this Policy or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of Singapore.
